Crisis Repair Program

The Crisis Repair Program helps households with energy related repairs. To be eligible, the customer must own their own home, be eligible for Energy Assistance and must be experiencing an emergency or hazardous energy related problem.

To qualify for an emergency, a situation must meet the following criteria:

  1. The situation must directly relate to the home heating system.
  2. Household members will be in imminent physical danger if the situation is not resolved.
A hazard is defined as a potentially unsafe condition that is directly related to the home heating system, such as a non-working or red-tagged furnace.

Crisis Non-repair Program

The Crisis Non-Repair Program helps households that have no resources available to help resolve a heating or an electrical emergency during the winter months.

This may involve paying an electrical disconnect, natural gas disconnect, or ordering and paying for additional fuel oil or propane.

Work with the vendor to resolve problems and will make referrals to other service providers when necessary.

To be eligible for Crisis help you must:

  1. Be eligible for Energy Assistance
  2. Be in a Crisis situation